Pricing
Plans change how much, rarely what
Akkad is one product. A plan mostly decides capacity — how many people, how many items, how many storefronts and landing pages — rather than which features you are allowed to touch. Four things sit behind a tier, and they are named plainly below. Everything else, from batch tracking to the pricing engine to all nine reports, is in every paid plan.
There is a common shape to software pricing where each tier withholds a piece of the product, so that a growing business keeps paying to re-acquire things it assumed it had. We have mostly avoided that, for a self-interested reason as much as a principled one: a stock ledger with holes in it produces bad data, and bad data produces support tickets.
So the ladder is built on capacity. As a business grows it adds people, items and places to sell — those are the numbers that move. The catalogue model, the pricing engine, shipping rules and courier integrations, the counter, offline selling, printing, permissions and the nine reports do not move. A one-person business on the smallest paid plan gets the same batch tracking and the same margin-based discounts as a fifteen-person one.
Four capabilities are exceptions, because each carries a real per-use or per-integration cost on our side. They are listed below rather than buried in a comparison grid.
01
The plan ladder
The five numbers that change. Each plan can be paid monthly, for six months, or yearly.
| Plan | Team members | Items | Storefronts | Landing pages | Import rows per file |
|---|---|---|---|---|---|
| Solo | 1 | 1,000 | — | — | 1,000 |
| Starter | 3 | 3,000 | — | 5 | 3,000 |
| Team | 6 | 6,000 | 1 | 15 | 5,000 |
| Pro | 10 | 10,000 | 2 | 30 | 5,000 |
| Business | 15 | 15,000 | 3 | 50 | 5,000 |
| Growth | 25 | 25,000 | 4 | 80 | 5,000 |
| Enterprise | 40 | Unlimited | 5 | Unlimited | 5,000 |
Growth and Enterprise are not publicly priced — they are arranged directly, so talk to us rather than reading a number off a page. Payment is by in-app purchase through the app stores, or by card in Iraq.
The storefront and landing-page allowances are provisional
Those two columns are currently a single ladder shared by all four editions, pending a final decision on per-edition pricing. Team seats, catalogue size and import rows are settled. If your plan turns on how many storefronts you get, ask us before you commit rather than planning around a number that may move.
02
What every plan includes
Not a highlights reel — this is the actual list of what is not tiered. Every item here is available on the smallest paid plan.
The whole catalogue model
Simple, variable and configurable items, up to 200 variants and 50 attributes each, pack sizes with their own barcodes and prices, two levels of category, and ten images per item.
Batch tracking and expiry
Per-lot cost and expiry, first-expiry-first deduction, exact reversal to the lots units came from, weighted-average costing, and the expiry report with value at risk.
The pricing engine
All four rule measurements and all three discount types, including discounting a share of margin rather than price, plus promo codes and per-channel targeting.
Shipping rules and couriers
All four shipping rule types including per-city price lists with fuzzy city matching, and all seven courier integrations with status reconciliation and bulk dispatch.
The counter
Drawer sessions with cash reconciliation, up to 30 pinned quick-sale tiles, hardware barcode scanning, four scan modes including scan-to-return, and the annual cashbox.
Money and debts
The signed, append-only payment ledger, the debtors list and per-customer statements, instalment plans, expenses and incomes, and the financial report.
All nine reports
Today, sales, inventory, categories, team, expiry, stock health, cities and financial — each behind its own permission so you decide who sees which.
Permissions and restrictions
All 39 grants, including cost-price visibility as its own permission, plus the four advanced restrictions that scope a member to specific categories or order creators.
Offline, printing and apps
Selling with no connection and a queue that never discards work; invoices, labels, receipts and bulk label printing; and apps on Android, iOS, web, macOS, Windows and Linux in 13 languages.
03
What is gated, and where the line sits
Four capabilities depend on a tier. Each one either calls a paid third party on your behalf or carries a per-request cost, which is why it sits where it does.
| Capability | Available from | Detail |
|---|---|---|
| Storefront online payments | Pro | Card payment on your store through your own Al Qaseh account. Trials excluded. If the plan lapses, the store quietly reverts to cash on delivery rather than showing a broken pay button. |
| Meta catalog sync | Pro | One catalogue per business, bound to a specific storefront, kept current by a hash diff rather than by hooks. Trials excluded; inventory edition. |
| AI order entry | Pro | Paste a customer's message and get a filled order form. 30 successful parses a day on Pro; unlimited on Business and above. Failed parses do not count. Trials excluded. |
| Shopper accounts | Team | Google and Apple sign-in on your storefront, with order history, favourites and reviews. Resolved when the page is served, so it follows the plan without anything to switch. |
| Spreadsheet import | Any paid plan | Bulk create and bulk update are unavailable without a subscription. Rows per file then vary by plan, as in the ladder above. |
Item reviews are also plan-linked, but indirectly: they require both that your plan covers the storefront and that shopper sign-in is on, since only a verified purchaser may write one.
04
Starting free, and the trial
Without a subscription you get a working business capped at 20 items. That is a real account, not a demo — orders, stock, the counter and reports all function — but it is sized for looking around rather than running on. Spreadsheet import is off entirely at that level.
A trial raises the ceiling to 1,000 items, 3 team members, 1 storefront and 5 landing pages, so you can set up properly and sell before deciding. The three tier-gated integrations — online payments, catalog sync and AI order entry — are deliberately excluded from trials, because each spends real money per request on someone else's platform.
Trial limits fall away by time rather than by a scheduled job: the moment the trial's end has passed, the allowances read as zero and the storefront stops being served. There is no window in which an expired trial keeps working because a nightly task has not run yet.
05
The part worth reading before you subscribe
Going over the limit, or stopping
Most systems handle a downgrade destructively: they unpublish your sites, or they delete the excess, and coming back means rebuilding. Akkad does not touch what you built. If your plan covers fewer storefronts than you have published, the oldest ones stay live and the rest return a plain temporarily-unavailable page. Your published setting is never altered by the system — it is yours, and only you change it. Re-subscribe and the exact same site, with the same template, colours, banners, categories and domain, is being served again immediately.
The rule is deterministic, not a judgement
Oldest sites stay live, newest ones go quiet. Nobody has to guess which store the system decided to keep, and the same input always produces the same outcome.
Nothing is deleted, unpublished or archived
Not the site, not the items, not the orders that came through it, not the landing pages. The gate is applied when a page is requested, so removing it restores everything at once.
A lapsed plan degrades rather than breaks
Online payments fall back to cash on delivery. Shopper sign-in switches to off. Each is resolved at the moment the page is served, so a customer meets a working store with fewer options rather than an error.
Your records are always yours
Catalogue, orders, customers and money are unaffected by any of this. Your team keeps working in the apps, and the export path is not tiered — you can take your catalogue out as a spreadsheet whenever you want.
06
Settings you control, not plan gates
A few things people expect to be sold as an upgrade are simply switches in your settings, on every plan, because they are decisions about how your business works rather than how much you pay.
Negative stock
Whether a sale may exceed the recorded stock. Off means the sale is refused with a message naming the item and the amounts; on means the figure goes negative and you reconcile later. Both are legitimate ways to run a shop.
Offline mode
Whether the apps keep a local copy and let staff sell without a connection. A business with reliable internet may prefer it off; a market stall certainly does not.
Debts and instalments
Both are off by default, and that default is load-bearing: unpaid has always been the default payment status, so switching debts on for everyone would present years of ignored orders as a giant fictional debt. You turn it on when you actually want to track it, and instalments require debts.
Cash rounding
A direction and a unit, applied to the final total. Currencies without small denominations need it; others do not. It is your policy, not a feature to buy.
Package weight and dimensions
Whether items carry a weight and whether shipping box sizes are recorded and printed. Useful for some couriers and irrelevant for others, so it is a switch rather than an assumption.
Blind cash counts
Whether closing a drawer forces the cashier to count before seeing the expected figure, and which denominations the counting sheet lists. A management decision, available to everyone.
07
Questions
What counts against the item limit?
Items in your catalogue. Variants and pack sizes belong to an item and are not counted separately, so an item with twenty variants is one item — which matters if you sell clothing or anything else with a wide size range.
Can I change plan mid-cycle?
Yes. Capacity follows the plan, and because a downgrade is handled by serving the oldest storefronts and leaving everything else in place, moving down is recoverable rather than destructive.
Why are online payments, catalog sync and AI order entry the gated ones?
Each of the three does work outside Akkad on your behalf — a payment provider, Meta's catalogue API, a language model billed per request. They are the places where usage has a direct cost, so they sit at Pro rather than being spread across every plan's price.
Are trials excluded from those three permanently?
They are excluded for the duration of the trial. Subscribing at Pro or above switches all three on, including AI order entry's daily allowance.
What happens to my landing pages if I exceed the allowance?
The same rule as storefronts: over the limit, the excess pages serve a self-contained temporarily-unavailable page instead. Their configuration, their product link and their pixels are untouched.
Do the four editions have different prices?
The ladder is shared today. The storefront and landing-page columns in particular are a placeholder across all four editions pending final per-edition pricing, which is why those two numbers should be treated as provisional.
Is support or setup priced separately?
Growth and Enterprise are arranged directly rather than bought off a page, which is where anything unusual about a larger business — seat counts, several storefronts, how you want to be helped — gets settled in a conversation.
Related
The platform
Everything a plan gives you access to, area by area — catalogue, selling, fulfilment, money, reports and operations.
Online store
What a storefront allowance actually buys: five templates, style presets, custom domains and automatic certificates.
Online payments
The Pro-and-above gate explained — your own payment account, server-side pricing, and verification by calling the provider back.
See it against your own catalogue
Start on the plan that fits, import your products from a spreadsheet, and have a working store, counter and order book the same day.
Free tier available. No card required to try. Import brings your existing catalogue with you.